When you call Restoration Operators for a 24/7 water damage response, we’ll be on-site to carry out a water damage assessment within just 45 minutes. The water damage assessment is the important first step in protecting and restoring your home and also an inspection that will help you deal with insurance.
What We Look for During the Water Damage Assessment
The very first thing we do when we arrive on-site is to make sure that there isn’t an ongoing source of water causing damage. If you’re dealing with a burst pipe, we’ll make sure that the main water supply valve to your home or business is shut off to prevent continued damage.
We’ll also start the water extraction process, removing water from the building with industrial pumps. Every second counts, so we want to get water out of your home or business as quickly as possible once we’re on seen.
Then, we need to identify specific hazards to the type of water damage you’re dealing with. The water damage assessment will determine if we’re dealing with category 1, 2, or 3 water, also called clean, gray, and black water.
Clean water is exactly what it sounds like – completely clean water from a burst pipe, broken water heater, or other potential plumbing issues flooding your home with clean, drinkable water. Gray water is potentially hazardous water from something like a toilet or washing machine overflow. The water can contain germs but isn’t as much of a threat as black water.
Black water is the worst-case scenario for water damage. It’s water that contains significant human or animal waste, which means that it is full of harmful bacteria, germs, and other contaminants. A backup from the sewer is black water, and flooding from outside your home can also be blackwater.
Luckily, the technicians at Restoration Operators are trained to deal with all categories of water damage safely, ensuring that our team stays safe during cleanup and that your home is thoroughly sanitized to prevent long-term contamination.
Inspections for Insurance
During our assessment, we also catalog damage to your home to help with your insurance claim. Most insurance providers will require a report from a professional cleanup or restoration company so they can have an accurate and reliable record of all damages.
Our inspection will cover the structural damage and other impacts of water damage to your home. When water comes in contact with flooring and walls, some materials will have to be replaced. We record all of this so that you can handle the insurance claims process easier, and we can also provide support based on our years of experience with insurance providers.
Once the final cleanup and inspection are complete, our team also offers professional reconstruction services to get your home not just clean and livable but looking great once more.
Professional Water Damage Inspections and Assessments
If water has entered your home, don’t wait around. Call Restoration Operators right away to have experts on-site carrying out a water damage assessment in just 45 minutes. We provide complete restoration services, including cleaning and drying, and can provide the inspection you need for your insurance claim.